1 Introduction

MyOffshore ("we", "us", or "our") operates the website myoffshore.host and the related products and services (the "Services"). We are committed to ensuring that you have a safe and secure experience while using our Services.

This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website, create an account, purchase a service, or otherwise interact with us. By using our Services, you agree to the practices described in this policy.

2 Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use our Services.

Information you provide to us

• Account & contact details — name, email address, phone number, and username.
• Billing information — billing address and details required to process payments. Card and payment data is handled by our payment processors; we do not store full card numbers on our servers.
• Service data — information related to the products or services you order and configure.
• Communications — messages, support tickets, and any content you send us.

Information collected automatically

• Technical data — IP address, browser type and version, operating system, and device type.
• Usage data — pages visited, time spent, referring URLs, and interactions with our website.
• Cookies & similar technologies — as described in the Cookies section below.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services;
• To process orders, payments, renewals, and manage your account;
• To communicate with you about your account, transactions, and support requests;
• To improve, personalise, and develop our products and services;
• To send service updates and, where permitted, marketing or promotional messages;
• To detect, prevent, and address technical issues, fraud, or abuse;
• To comply with legal obligations and enforce our terms.

4 Legal Basis for Processing

Where applicable law requires it, we process your personal data on one or more of the following legal bases: your consent, performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our Services in a way that does not override your rights.

5 Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, analyse traffic, and improve your experience. Cookies may be:

• Essential cookies — required for the website to function properly;
• Preference cookies — remember settings such as your theme or language;
• Analytics cookies — help us understand how visitors use our site;
• Marketing cookies — used to deliver relevant content and measure campaigns.

You can control or disable cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

6 How We Share Information

We do not sell your personal information. We may share it only in the following circumstances:

• Service providers — trusted partners who help us operate our business (for example, payment processors, hosting infrastructure, email, and analytics providers), bound by confidentiality obligations;
• Legal requirements — when required by law, regulation, legal process, or a valid governmental request;
• Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction;
• With your consent — when you have given us permission to do so.

7 Third-Party Services & Links

Our Services may contain links to third-party websites or integrate third-party tools. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

8 Data Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (SSL/TLS), access controls, and secure infrastructure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9 Data Retention

We retain your personal information only for as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we securely delete or anonymise it.

10 International Data Transfers

Your information may be stored and processed in countries other than your own, where our servers or service providers are located. Where such transfers occur, we take steps to ensure your data is treated with an appropriate level of protection consistent with this policy.

11 Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you;
• Correction — ask us to correct inaccurate or incomplete data;
• Deletion — request that we delete your personal data;
• Restriction & objection — ask us to limit or stop certain processing;
• Portability — receive your data in a portable format;
• Withdraw consent — where processing is based on consent.

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within the timeframe required by applicable law.

12 Children's Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.

13 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you. We encourage you to review this page periodically.

14 Contact Us

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